DialAmerica Healthcare Solutions: AEP Case Study
DialAmerica Healthcare Solutions exceeds major health plan's expectations for customer service during annual election period.
DialAmerica’s MEMO - Member Experience Member Outreach
Leveraging our deep experience in the healthcare industry, DialAmerica developed the Member Experience Member Outreach (MEMO) platform as a best-in-class solution for all of your member outreach needs.
ThinSourcing - A New Way for Businesses to Operate
This paper details the recognized strengths and weakness of traditional outsourcing and insourcing relationships and then explains the principles of ThinSourcing as a business concept.
DialAmerica Healthcare Solutions: XL Health Care Case Study
Executive Summary: XL Health is a disease management company dedicated to offering healthcare programs,services and products to the underserved and those with chronic illnesses. These healthcare solutions help people manage chronic illnesses such as diabetes and heart conditions. For several…