DialAmerica DialAmerica offers domestic call center services for a variety of industries that align with your business needs for customer acquisition and retention.
960 Macarthur Blvd Mahwah NJ 07495
Phone: 201.258.2040

Whitepapers

  1. DialAmerica Healthcare Solutions: AEP Case Study

    DialAmerica Healthcare Solutions exceeds major health plan's expectations for customer service during annual election period.

  2. DialAmerica’s MEMO - Member Experience Member Outreach

    Leveraging our deep experience in the healthcare industry, DialAmerica developed the Member Experience Member Outreach (MEMO) platform as a best-in-class solution for all of your member outreach needs.

  3. ThinSourcing - A New Way for Businesses to Operate

    This paper details the recognized strengths and weakness of traditional outsourcing and insourcing relationships and then explains the principles of ThinSourcing as a business concept.

  4. DialAmerica Healthcare Solutions: XL Health Care Case Study

    Executive Summary: XL Health is a disease management company dedicated to offering healthcare programs,services and products to the underserved and those with chronic illnesses. These healthcare solutions help people manage chronic illnesses such as diabetes and heart conditions. For several…

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