DialAmerica Healthcare Solutions: AEP Case Study
DialAmerica Healthcare Solutions exceeds major health plan's expectations for customer service during annual election period.
DialAmerica’s MEMO - Member Experience Member Outreach
Leveraging our deep experience in the healthcare industry, DialAmerica developed the Member Experience Member Outreach (MEMO) platform as a best-in-class solution for all of your member outreach needs.
ThinSourcing - A New Way for Businesses to Operate
This paper details the recognized strengths and weakness of traditional outsourcing and insourcing relationships and then explains the principles of ThinSourcing as a business concept.