MAHWAH, NJ (July 08, 2015) – DialAmerica, one of the nation’s largest privately held teleservices companies, is hiring licensed health insurance agents for its Orlando, FL, Pittsburgh, PA, Oakbrook, IL, Charleston, SC, Greenville, SC, Omaha, NE, Indianapolis, IN, Knoxville, TN and Phoenix, AZ locations to support growing client demand in the healthcare industry. Permanent and seasonal positions will be filled over the next several weeks and paid training classes begin in August for Pittsburgh and Charleston and September for all other locations.
“The ACA and other marketplace dynamics have dramatically increased demand for quality, licensed telephonic service,” said Rob Schultz, senior vice president of contact center operations, DialAmerica. “The agents that comprise the backbone of the DialAmerica Healthcare Solutions Team are thoroughly trained to handle inbound and outbound calls from plan members, renew member accounts, and sell insurance products and services to new and existing plan members, while delivering an exceptional customer service experience in all areas of the enrollment process.”
Applicants must have a current state health producer’s license and can apply online at careers.dialamerica.com.
Employees at DialAmerica enjoy benefits such as flexible work hours, including full- and part-time work schedules; comprehensive paid training; and competitive salaries. Additionally, DialAmerica recognizes talented individuals that demonstrate drive, ambition and skill by offering an array of great advancement opportunities, from agents to supervisors.
Ideal candidate qualifications include:
- Outstanding communications skills
- Strong computer knowledge with excellent typing and data entry skills (40 WPM)
- Excellent attendance
- Energy and enthusiasm
- Strong communication skills
- High school diploma or GED required, some recent college course work strongly preferred
- Must pass background check
One of the nation’s largest privately held teleservices companies, DialAmerica provides customized, cost-effective customer acquisition and customer service contact center solutions. Started in 1957, the company was named one of the ‘Top 50 Teleservices Agencies for 2013’ by TMC; ranking second in outbound U.S. domestic teleservices and fourth in inbound U.S. domestic services. DialAmerica’s contact center agents conduct more than 300,000 customer interactions, per day, for a diverse portfolio of clients in multiple industry sectors, including consumer products, communications, energy, financial services, food services, fundraising, healthcare, leisure, pharmaceutical, technology, travel, among others. Headquartered in Mahwah, N.J., DialAmerica’s network of U.S.-based contact centers spans 21 locations across 13 states. To learn more about DialAmerica, visit www.dialamerica.com.
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