Recent Insights
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Information Security Standards: The 10 Keys to Protecting your Network
Gerhard Lindenmayer Information Security Officer, DialAmerica Today, information is a crucial asset for virtually every business. For competitive, operational and compliance reasons, extraordinary steps must be taken to securely protect it from being compromised – either accidentally or…
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Is Social Media the Key to Excellent Customer Service?
Social media has become a catalyst for fresh thinking on how companies can improve customer service in the digital age. However, effectively implementing social media has been a challenge for many of today’s corporations. Often they are faced with a crush of customer queries but lack the resources…
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