Business Insights

Gerhard Lindenmayer Information Security Officer, DialAmerica Today, information is a crucial asset for virtually every business. For competitive, operational and compliance reasons, extraordinary steps must be taken to securely protect it from being compromised – either accidentally or…

Social media has become a catalyst for fresh thinking on how companies can improve customer service in the digital age. However, effectively implementing social media has been a challenge for many of today’s corporations. Often they are faced with a crush of customer queries but lack the resources…