DialAmerica Named 2018 Clutch Global Leader for Call Center Outsourcing
In their annual report of the best B2B companies from all over the world, Clutch has named us a Global Leader for our strong and consistent services in the call center and business process outsourcing industries. Only the highest performing companies are selected as leaders by means of Clutch’s in-depth, verified reviews and intricate ranking methodology. This is no easy feat, especially in such a growing and innovative industry.
Clutch is a B2B research and reviews platform covering thousands of companies across hundreds of industry segments, from branding agencies to mobile app development companies. Their ultimate goal is to match the buyers and sellers on their platform, creating fruitful business partnerships. At the crux of their company analysis are client interviews, where their team peaks to a company’s references about the challenges, solutions, and results of their time together. This is coupled with Clutch’s multi-faceted ranking methodology, encompassing factors such as market presence, clientele, and industry acclaim. They are thereby able to separate the firms that deliver from those that do not.
Accepting such noteworthy recognition, we’d like to thank our clients for their continual support and trust. Through these ongoing relationships, our team is enabled to grow and become the best they can possibly be, providing high-quality and consistent service. Here are a few things our clients have had to say about us on our Clutch profile:
“They are very good and provide excellent service… I think we save a couple of hours a day, which is about 10 hours a week. We save more than 25% on the cost.”
“Their responsiveness to the work we have requested has been excellent. It has significantly increased efficiency in the area of customer service and we have received excellent feedback from our users.”
“The quality is excellent. It undoubtedly has greatly improved the performance and customer service experience…they have a very innovative platform and highly qualified staff to carry out the work.”
Additionally, Clutch’s sister site, The Manifest, featured our team on their shortlist of the top call center services in the world. Their platform primarily offers business how-to guides, industry news, and company lists.
To learn more about why our team is a Clutch Global Leader, stay up-to-date with our profile and feel free to reach out at any time.