Insurance Call Center Outsourcing Solutions
We know that in order to be successful, you need a robust insurance call center outsourcing strategy that maximizes the yield from your prospect lists. We understand what it takes to convert leads to customers for virtually every type of insurance product available on the marketplace today.
Successfully engaging individuals throughout their customer journey requires omni-channel solutions, whether email, chat, social or phone, that meets your prospective customer where they’re most likely to act. Data, discipline, and decades of experience allow DialAmerica to generate the list yield our clients are looking for at a cost that’s typically 40% lower than in-house field agent operations. By coupling automated touch points with phone outreach, we manage each contact to ensure Industry leading performance.