DialAmerica DialAmerica offers domestic call center services for a variety of industries that align with your business needs for customer acquisition and retention.
960 Macarthur Blvd Mahwah NJ 07495
Phone: 201.258.2040



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DialAmerica Announces 50 Additional Jobs in Erie, Pennsylvania

Erie, Pa. (November 5, 2015) – DialAmerica, one of the nation’s largest privately held teleservices companies, today announced that its Erie contact center is looking to hire around 50 agents for its new expanded location at Lakewood Plaza, 2167 West 12th Street, Unit B-1, Erie, Pa. 16505.

The new center has doubled in size to 12,000 square feet, increasing from 70 to 100 agent seats.

To support growing client demand – particularly in the home protection sector – DialAmerica plans to hire 50 agents, including licensed property and casualty agents.

"We’re very pleased with the build-out and expansion," said Dominique Miller, DialAmerica’s manager of contact center operations in Erie. "This is a great growth indicator for us overall, and in particular, we expect to grow our home protection business by 30 percent over the next quarter. We look forward to having qualified candidates join our team!"

DialAmerica will be hosting a series of hiring events on Tuesday, November 17, for interested job candidates. These events will run from 9:00 - 11:00 a.m., 12:00 - 3:00 p.m. and 5:00 - 7:00 p.m. at the Lakewood Plaza location.

Employees at DialAmerica enjoy benefits such as comprehensive paid training, competitive salaries and schedules that balance work and personal obligations. As part of DialAmerica’s training program, new employees will participate in one-on-one coaching sessions and small training classes led by experienced DialAmerica professionals.

The new contact center agents will support DialAmerica’s home protection client base. Candidates interested in joining DialAmerica can view all available positions, including job responsibilities, and submit an employment application online at careers.dialamerica.com, or contact Melanie Dash at (814) 836-9444 or dialcareerserie@dialamerica.com.

About DialAmerica
One of the nation's largest privately held teleservices companies, DialAmerica provides customized, cost-effective customer acquisition and customer service contact center solutions. Started in 1957, the company was named one of the 'Top 50 Teleservices Agencies for 2015' by TMC; ranking third in both inbound and outbound U.S. domestic teleservices. DialAmerica's contact center agents conduct more than 300,000 customer interactions, per day, for a diverse portfolio of clients in multiple industry sectors, including consumer products, communications, energy, financial services, food services, fundraising, healthcare, leisure, pharmaceutical, technology, travel, among others. Headquartered in Mahwah, N.J., DialAmerica's network of U.S.-based contact centers spans 21 locations across 13 states. To learn more about DialAmerica, visit www.dialamerica.com.

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Media Contacts:
Jennifer Korngut
CooperKatz & Company for DialAmerica

Kristin Cockerham
CooperKatz & Company for DialAmerica
(917) 595-3091

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