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HEALTHCARE SOLUTIONS

Teleservices for Healthcare

About DialAmerica Healthcare Solutions

DialAmerica Healthcare Solutions develops customized contact center programs for today’s healthcare plans. Our programs help clients acquire new beneficiaries and service current ones. We realize that the contact center is the primary touch point between many health plans and their beneficiaries – that’s why at DialAmerica Healthcare Solutions it is essential for our agents to demonstrate superior interpersonal skills and in-depth knowledge of your products and services.

Our representatives capture vital beneficiary information, provide plan details and complete enrollments as an indistinguishable extension of your company, its approach and its service philosophy.

In today’s ever changing healthcare environment, beneficiaries rely on their health plans to sensitively guide them through the industry’s many changes. DialAmerica Healthcare Solution’s customer care and sales solutions, including data entry/fulfillment and technology support, deliver the right results.