DialAmerica HealthCare Solutions


HealthCare-Solutions Industry News

Industry News
The Importance of Contact Centers with Health Insurance Exchanges in 2014
President Obamaís historic healthcare reform act of 2010 marked a new era for health insurance in this country...
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Contact Centers: The Foundation to Secure a CMS Five-Star Rating

Contact Centers: The Foundation to Secure a CMS Five-Star Rating
Each year, millions of Americans access their Medicare benefits through Medicare Advantage plans. With hundreds of plans in play, consumers...
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Case Studies


Each year, millions of Americans access their Medicare benefits through Medicare Advantage plans

Annual Notice of Change Case Study
DialAmerica Healthcare Solutions partnered with a major Special Needs Plan (SNP) to develop a customized fullservice telemarketing campaign to support its Center of Medicare and Medicaid Services (CMS) mandated annual notice of change to mailing beneficiaries...
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DialAmerica Healthcare Solutions to handle member customer service calls

AEP Customer Service Case Study
A major New York Medicare Health Plan in collaboration with a Medicare Advantage Health Plan partnered with DialAmerica Healthcare Solutions to handle member customer service calls...
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DialAmerica Healthcare Solutions