MANAGEMENT
The best and brightest in the business
You won't find a management team that has more teleservice expertise than the top guns at DialAmerica. These smart, seasoned professionals are among the industry's most well-respected voices. They have hands on experience in every aspect of the business and will eagerly put their expertise to work for you.
Arthur W. Conway | President and Chief Executive Officer
Mr. Conway joined the company in 1976 as Vice President and Chief Financial Officer. In 1991, he was elected to President and Chief Operating Officer. In addition to overseeing the strategies and operations of the company, all lines of business report to Mr. Conway. Under Mr. Conway's leadership, DialAmerica has become one of the nation's largest teleservices organizations.
Mr. Conway serves as a member of the Direct Marketing Association's Board of Directors. He has been very active in this role in the area of legislation and was the only teleservices leader selected to participate in the Federal Trade Commission's panel on the proposed Telemarketing Sales Rule regulations.
Mr. Conway earned his bachelor's degree in mathematics from Lafayette College and his master's degree in business administration from Columbia University.
Robert A. Fischer | Senior Vice President, Chief Financial Officer
Mr. Fischer began his career with DialAmerica in 1986 as Vice President, Corporate Planning, Marketing and Banking Services. In 1990 he was appointed Chief Financial Officer and Treasurer. In 1991 he was named Senior Vice President. His administrative responsibilities include the traditional financial areas as well as human resources, technology and fulfillment operations.
He received his bachelor's degree in Political Science from Duquesne University and his master's degree in business administration from New York University. Prior to joining the company, he spent 17 years with Chase Manhattan Bank in a variety of capacities including division executive for Middle Market Lending.
Mary Conway | Senior Vice President and Chief Marketing Officer
Ms. Conway leads the marketing and communications functions and is directing new strategic efforts for each division. She joined the company in 1976 as a branch office assistant. In 1980, Ms. Conway moved into corporate sales and subsequently into an operations role in 1985. She assumed an Account Executive role in 1987 in the Publishers Services Division.
In 1992, Ms. Conway became Assistant Director of the Publishers Services Division, then division manager and was then named Vice President in 1994. Ms. Conway assumed additional responsibilities in 1998, including managing the Consumer Communications, Financial Services as well as the Energy Services Division.
Christopher W. Conway | Senior Vice
President and Chief Technology Officer
Mr. Conway joined DialAmerica in 1993 working in the Business Process Management Department. In 1997, he became an Account Executive in the Financial Services Division managing one of DialAmerica's largest clients. A year later, Mr. Conway became Director of Client Services for the Membership Services Division which grew to become the largest division within DialAmerica.
Mr. Conway assumed responsibility for the Inbound & Interactive Services Division in 2000, recognizing this as an area of growth for the company. During his tenure in the Inbound & Interactive Services Division, there has been over 200% growth in revenues and a significant diversification of the client base. In 2002, Mr. Conway was promoted to Vice President and in 2008 he was appointed Senior Vice President.
Mr. Conway is a Customer Operations Performance Center (COPC) Registered Coordinator. He earned his bachelor's degree in mathematics from Cornell University.
John Redinger | Vice President, Sales & Marketing
Mr. Redinger joined the company in 1985. As Vice President of Sales & Marketing he leads the new business development team. He is also the creative force behind DialAmerica's marketing campaigns.
Previously, Mr. Redinger managed various sales offices and was responsible for developing and leading DialAmerica's Consumer Communications Division as vice president. Mr. Redinger has managed programs for a range of leading companies such as Verizon, AOL and AT&T. He is a member of the American Teleservices Association and the Direct Marketing Association.
Mr. Redinger earned his bachelor's degree in business administration from Ohio University.
Gerhard Lindenmayer | Chief Information Officer
Mr. Lindenmayer joined DialAmerica in 1983 as a Senior Programmer/Analyst in the mainframe software development area. He also held programmer positions in both UNIX and PC software development areas.
In 2003, Mr. Lindenmayer was elected Chief Information Officer of DialAmerica responsible for setting technology direction, planning and IT security. Mr. Lindenmayer leads the IT department in maintaining the highest level of data security, while sustaining an impeccable compliance record.
He received his bachelor's degree in business management from Saint Peter's College. Prior to joining DialAmerica he worked for Volkswagen of America as a senior analyst, Technical Services.