SALES OVERVIEW

Founded on sales, succeeding on results

At DialAmerica, our roots lie in telemarketing sales. It's the reason we were founded more than a half-century ago. Many of our Senior Managers today started out as reps, so they've learned the business from the ground up - and understand the value of treating your product, business and brand as their own. By bringing the most experience and insight of any teleservices team in the industry, we're able to deliver outstanding results.

We prove that it pays to invest for success

At DialAmerica, we approach sales very differently than our competitors. We hire only the best people, put them through an intensive training program, compensate them well and motivate them every day. The result? An uncommonly committed sales team that delivers industry leading conversion rates.

Our difference is our focus

To us, teleservices isn't about filling call center seats. It's about people connecting with people. Producing satisfied - and repeat - customers with each online or phone interaction. That's why we keep things small and targeted. Our Rep-to-Supervisor ratio of 10:1 is the lowest in the industry. And the majority of our 25 dedicated U.S. call centers do not exceed 100 seats. More than 50 years of experience has taught us quality, not quantity, is what makes a sales program more effective.

We'll share the risk with you

At DialAmerica, we team with clients as partners not vendors. We're committed to your sales goals. So much so that we're the only teleservices company to offer a Sales Performance Guarantee.