Founded on sales, succeeding on results
At DialAmerica, our roots lie in telemarketing sales. It's the reason we were founded more than a half-century ago. Many of our Senior Managers today started out as agents, so they've learned the business from the ground up - and understand the value of treating your product, business and brand as their own. By bringing the most experience and insight of any teleservices team in the industry, we're able to deliver outstanding results.
We prove that it pays to invest for success
At DialAmerica, we approach sales very differently than our competitors. We hire only the best people, put them through an intensive training program, compensate them well and motivate them every day. The result? An uncommonly committed sales team that delivers industry leading conversion rates.
Our difference is our focus
To us, teleservices isn't about filling call center seats. It's about people connecting with people. Producing satisfied - and repeat - customers with each online or phone interaction. That's why we keep things small and targeted. Our agent-to-supervisor ratio ratio of 10:1 is the lowest in the industry. And the majority of our
dedicated U.S. call centers do not exceed 100 seats. More than 50 years of experience has taught us quality, not quantity, is what makes a sales program more effective.
We'll share the risk with you
At DialAmerica, we team with clients as partners not vendors. We're committed to your sales goals. So much so that we're the only teleservices company to offer a
Sales Performance Guarantee.