B2B
Open new doors with our B2B pros
With over fifty years' experience, and thousands of business-to-business campaigns behind us, we know firsthand that B2B teleservices present both unique challenges and huge opportunities.
We've learned that the key to a successful B2B campaign is choosing the right representatives, training them to connect with prospects, and using scripts that will generate leads, close sales, and build solid relationships with your customers.
Our B2B reps, a special breed
Our business-to-business reps are chosen specifically for their maturity, confidence, and skill. Many hold college degrees and offer a diverse range of work experience from areas including finance, law, real estate, and insurance. Quite a few are retired professionals who now happily put their vast experience to work for DialAmerica. All of our B2B reps are thoroughly trained to understand the products they are promoting and feel confident speaking with corporate executives and other highly educated professionals.
Training makes all the difference
At DialAmerica, we believe that training is an investment in quality and productivity, not an expense to be managed. This is never more clear than in our B2B training. Our rep-to-supervisor ratio of 10:1, is the lowest in the industry, providing our representatives with specialized, focused, hands-on training in how to:
- Quickly, politely get past "gatekeepers"
- Immediately identify-and reach-the most valuable prospect, even when contact lists are outdated or incorrect
- Engage customers and sidestep early, upfront rejection
- Knowledgably convey a product's value
- Adapt sales strategies to individual customers
The right words at the right time
Some of our B2B clients provide us with pre-tested scripts and we are happy to work that way. But many clients rely on our scriptwriting expertise. With decades of experience, we know what works-and what doesn't. You'll get a precise, persuasive script that captures attention, overcomes resistance, and strongly emphasizes your product's value. You can be sure our representatives will have the tools needed to deal with any situation that arises during the call.
You name it, we can do it
We've helped to maximize sales for everything from computer software to travel services, medical devices to energy alternatives. You can use our services in the way that's best for you, whether it is supporting your internal sales force or managing the entire campaign from beginning to end. We offer:
- Lead generation
- Appointment Setting
- Consultative Sales
- Scheduled Callbacks
- Fulfillment
- Detailed, Timely Reporting
Whether it's Sales or Service, we'll prove that DialAmerica is the marketing partner for you.
