Increase STAR rating and customer experience while reducing the cost per acquisition


A call center’s value comes into view when it shares your responsibility of servicing members and providers. We develop customized multichannel solutions that create an effective, exceptional experience.

DialAmerica helps develop customized strategies resulting in increases in STAR ratings, retention and customer experience, all while reducing costs.

We have spent a tremendous amount of time making contact center services a winning solution for healthcare businesses. Our experts can meet with you and develop a results-oriented program that is focused on a full-service member and provider solution.

DialAmerica. The healthy choice for health plans, hospital systems, and wellness organizations across the country.

Services Include:

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Choose a center service that provides expert service to over 2 million members and providers annually.

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