24 million minutes. 2.5 million healthcare calls. Zero regulatory citations. Ever.

HEALTHCARE SOLUTIONS

DialAmerica. The healthy choice for health insurance, hospitals and wellness organizations across the country.

Proud to support nearly 25% of the top health plan providers.

The healthcare industry is among the most complex, with unique requirements that change on a dime. That’s why you need a trusted partner that can fully support your Medicare, Medicaid, ACA, individual or commercial lines of business with multichannel communications. Since 2003, our experts have provided CMS/HIPAA compliant, accurate and cost effective sales and service solutions – including inbound and outbound call center support – helping thousands of healthcare members across the country. Fully trained to comply with industry regulations for data security and patient confidentiality, we become the primary touch point and compassionate guide to beneficiaries as they navigate your highly dynamic and changing industry. Plus, we can help bolster your STAR rating and member satisfaction scores.

DialAmerica. The healthy choice for health insurance, hospitals and wellness organizations across the country.

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​We’re a partner that’s wholly focused on your success. Our teams are immersed in every step of the process, including recruiting the right employee profiles, training extensively in the specifics of your customer needs, and managing the results to ensure quality and accountability.

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Choose a call center service provider that’s an extension of your team. Contact us today.

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