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Policy that Respects and Protects
We believe that an ingredient essential to the success of any telephone campaign is
the recognition and respect for the prospect and his/her right to privacy. With
this in mind, DialAmerica has established the following practices to protect the rights
of its prospects and clients:
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DialAmerica is fully committed to protecting the privacy and wishes
of its prospects and customers. All prospects and customers who
request not to be called by our clients and/or DialAmerica are removed
from those calling files.
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DialAmerica sales representatives are instructed to honor all Do Not
Call requests by customers.
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DialAmerica subscribes to all federal and state not-for-telephone
solicitation lists. Using the above, the company's database
is updated on a regular basis.
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When using outside lists, DialAmerica complies with all industry
ethical standards. To assure compliance, all tapes received
from clients are run against our in-house suppression list.
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DialAmerica's success in the telephone marketing industry is the result,
in large part, of a concerted effort to treat all customers with dignity
and respect. Our future success depends on this approach to a greater
degree than ever before, and we are committed to maintaining our current
policies.
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