Richard Simms, development manager, at DialAmerica, has been awarded the America
Teleservices Association’s (ATA) Fulcrum Award. This award is the ATA’s highest
honor, recognizing the extraordinary contributions to the ATA by industry
leaders and outstanding individuals in the teleservices business. Presented at
the ATA’s Annual Award Gala in Orlando, Florida, Simms received the recognition
as he completes his tenure as ATA’s New York Metro Chapter President.
“Receiving the Fulcrum Award is an incredible honor,” said Simms. “Over the past
28 years with DialAmerica, I have received a great deal of support from the
staff and executives. This unwavering support helped me grow into my leadership
role with the ATA’s New York Metro Chapter.”
Simms was recognized for his hard work as Chapter President from January 2008 to
August 2010. Under his leadership the Chapter’s philanthropic initiatives
expanded to include a charitable component at every local event. He helped with
fundraising for a variety of worthy charitable institutions including; Toys for
Tots, the Make A Wish Foundation and Inwood House, a homeless and pregnant teens
“Receiving the Fulcrum Award has inspired me to continue with my dedication to
providing leadership for success within the teleservices industry, the ATA, and
DialAmerica,” added Simms.
“The Fulcrum is the most prestigious award given by the ATA and the recipient is
selected based on voluntary service in the pursuit of the Association’s goals,”
said Tim Searcy, ATA CEO. “Rich Simms has embodied the definition of an
efficient, effective and committed leader for both the ATA’s New York Metro
Chapter and the industry as a whole.”
DialAmerica, one of the nation’s largest teleservices companies, is recognized
for its expertise in providing comprehensive, cost-effective customer
acquisition and care solutions for consumer and business-to-business marketers.
Serving the marketing and fundraising communities for over 50 years, DialAmerica
has a diverse portfolio of clients in multiple industry sectors, including
financial services, communications, healthcare, pharmaceutical, technology,
travel and leisure, consumer products, energy and others.
DialAmerica’s vast expertise in designing customer acquisition and care programs
and in hiring/training superior teleservices agents – coupled with its
proprietary technology platform – enables the company to provide its clients
with the highest standards of account service, information security and
regulatory compliance, while delivering the lowest cost-per-transaction.