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Mark Lambert Joins DialAmerica As
Director Of Business Development

MAHWAH, N.J. (February 21, 2013) – DialAmerica, one of the nation’s largest teleservices companies, announced today that Mark Lambert has joined the Company as director of business development. In his new position, Mark is responsible for building upon DialAmerica’s key strengths to leverage new business initiatives and enhance existing accounts.

"Mark brings a wealth of industry experience to DialAmerica, and we are extremely pleased to have him join our team," said John Redinger, senior vice president, sales and marketing at DialAmerica. "We know that he will have a big impact not only on our existing relationships, but also with the new opportunities that he will uncover for the company."

Bringing more than 20 years of experience in the contact center industry, Mark is responsible for developing new clients and opportunities for DialAmerica. He has earned a reputation as a leader in the insurance, financial services, telecommunications and retail industries.

Mark began his career on the contact center floor and steadily grew his experience within and knowledge of the industry. He held various positions in sales, client services operations and management, culminating in senior leadership positions before joining DialAmerica. Mark was previously senior vice president of sales and marketing for Thomas L Cardella & Associates. Prior to that role, he served as vice president of business development for Global Contact Services.

Lambert holds a bachelor’s degree from Catawba College. He is based out of DialAmerica’s Salisbury, North Carolina office.

About DialAmerica: One of the nation's largest privately held teleservices companies, DialAmerica provides customized, cost-effective customer acquisition and customer service contact center solutions. Started in 1957, the company was named one of the 'Top 50 Teleservices Agencies for 2012' by Customer Interaction Solutions; ranking number one in outbound U.S. Domestic Teleservices and fifth in inbound U.S. domestic services. DialAmerica's contact center agents conduct more than 300,000 customer interactions, per day, for a diverse portfolio of clients in multiple industry sectors, including consumer products, communications, energy, financial services, food services, fundraising, healthcare, leisure, pharmaceutical, technology, travel, among others. Headquartered in Mahwah, N.J., DialAmerica's network of U.S.-based contact centers spans 23 locations across 13 states. To learn more about DialAmerica, visit www.dialamerica.com.


Media Contacts:
Antonia Caamaño
CooperKatz & Company for DialAmerica
(917) 595-3053

Marcus Hardy
CooperKatz & Company for DialAmerica
(917) 595-3043

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