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DialAmerica Named One Of New Jerseys Top 100 Private Companies

Growing demand for DialAmerica's outbound and inbound teleservices solutions
drives company growth and ranking;
Mahwah headquarters adding more than 30 new local jobs

MAHWAH, N.J. – September 11, 2012DialAmerica has been named one of New Jersey's Top 100 Private Companies by NJBIZ magazine. It is the only teleservices firm on the annual list, which ranks for-profit, privately-owned, New Jersey-based companies by their revenue in the previous year.

"Being part of this list, especially as the sole teleservices company in this select group of New Jersey businesses, is an outstanding recognition of DialAmerica's growth, strength and expertise in its space," said John Redinger, senior vice president of sales and marketing, DialAmerica. "We are extremely pleased with the successes we had during the last year and are on track for great outcomes in 2012 as well."

Headquartered in Mahwah, N.J., DialAmerica's 23 contact centers located across the U.S. provide outbound and inbound sales and customer service support for clients from a number of industries, including financial services, healthcare and technology. The firm was recently recognized as one of the 'Top 50 Teleservices Agencies for 2012' by Customer Interaction Solutions, ranking number one in outbound U.S. domestic teleservices and fifth in inbound U.S. domestic services.

To support growing client demand, DialAmerica's Mahwah headquarters will be hiring 33 contact center agents, and is also hiring at the corporate level. DialAmerica also expanded its contact center operations in Gray and Knoxville, Tenn., Rochester, N.Y. and Greenville, S.C.

The 2012 NJBIZ Top 100 Private Companies rankings were published in the August 27 issue of NJBIZ and are available online.

About DialAmerica
One of the nation's largest privately held teleservices companies, DialAmerica provides customized, cost-effective customer acquisition and customer service contact center solutions. Started in 1957, the company was named one of the 'Top 50 Teleservices Agencies for 2012' by Customer Interaction Solutions; ranking number one in outbound U.S. Domestic Teleservices and fifth in inbound U.S. domestic services. DialAmerica's contact center agents conduct more than 400,000 customer interactions, per day, for a diverse portfolio of clients in multiple industry sectors, including consumer products, communications, energy, financial services, food services, fundraising, healthcare, leisure, pharmaceutical, technology, travel, among others. Headquartered in Mahwah, N.J., DialAmerica's network of U.S.-based contact centers spans 23 locations across 13 states. To learn more about DialAmerica, visit www.dialamerica.com.

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Marcus Hardy
CooperKatz & Company for DialAmerica
(917) 595-3043
mhardy@cooperkatz.com


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