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Partnership Aims to Provide Career Opportunities at Contact Centers Nationwide;
Flexibility and Transferability Among Key Employment Benefits to Military Families

MAHWAH, N.J. – October 25, 2011DialAmerica, one of the nation’s largest privately held teleservices companies, today announced that it has partnered with the Military Spouse Employment Partnership (MSEP), to bring career opportunities directly to military families across the country.

The partnership allows military families to gain access to DialAmerica’s vast network of employment options at it’s more than 20 contact centers across the U.S.

"DialAmerica has always supported military families and we are honored to partner with MSEP to offer much needed career options for the spouses of those serving our nation," said Art Conway, President and CEO of DialAmerica. "Our multiple locations across the country allow military families to easily transfer within our system and we always work with the families to offer flexible schedules to meet military and family needs."

With one in every four military spouses unemployed, they face unique challenges when pursuing a career, with time constraints and frequent relocation issues topping the list of obstacles. The MSEP was launched with the intention of finding a solution to these issues by connecting military spouses to career opportunities available with MSEP's corporate partners. DialAmerica joins more than 70 employment partners including Fortune 500 companies, and its pool of corporate partners is continually expanding.

The MSEP commended DialAmerica for the following benefits the company provides to military spouses such as:

  • Flexibility – DialAmerica provides family-friendly scheduling for all employees which is especially important for military families.
  • Service accrual – DialAmerica maintains military spouses service accrual records even if they have to leave and return to their jobs.
  • Transferability – DialAmerica allows military spouse employees to seamlessly transfer from one center to another in the event that a family has to relocate.
  • Career opportunities – The culture of DialAmerica ensures that military spouses are able to take advantage of the immense growth opportunities at the contact centers – from agents to supervisors – military spouses are encouraged to grow with the company.

DialAmerica’s partnership with the MSEP is effective immediately. Military families interested in job opportunities should visit careers.dialamerica.com< and the MSEP website for more information.

About DialAmerica

DialAmerica, one of the nation’s largest privately held teleservices companies, is recognized for its expertise in providing comprehensive, cost-effective customer acquisition and care solutions for consumer and business-to-business marketers. Serving the marketing and fundraising communities for over 50 years, DialAmerica has a diverse portfolio of clients in multiple industry sectors, including financial services, communications, healthcare, pharmaceutical, technology, travel and leisure, consumer products, energy and others.

About Military Spouse Employment Partnership

The MSEP serves spouses of all service branches- the Army, Marines, Navy, Air Force and Coast Guard- and is available to active duty as well as guard and reserve spouses. By visiting the MSEP job board at www.msepjobs.com, spouses are able to view available opportunities with MSEP partner companies. From there, job seekers can browse postings and apply directly for positions based on their skills, interests, abilities, and location. MSEP encourages spouses to visit the site regularly as new positions are posted as the program continues to grow and develop.


Antonia Caamano
CooperKatz for DialAmerica
917 595 3053


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