Demonstrates commitment to protecting sensitive customer data
MAHWAH, N.J., September 7, 2010 – DialAmerica, one of the nation’s largest teleservices
companies, today announced it has achieved Level 1 compliance with the Payment Card
Industry Data Security Standard (PCI DSS). The certification demonstrates DialAmerica’s
commitment to safeguarding sensitive customer data and ensuring the highest level of
security at its call centers across the country.
“At DialAmerica there’s nothing more important than maintaining the safety and security
of our clients’ data,” said Arthur Conway, President and CEO of DialAmerica. “This
certification provides customers with the peace of mind that reflects our longstanding
commitment to employing safeguards that ensure the information we handle is completely
PCI DSS is the payment card industry security requirement for entities that store, process
or transmit cardholder data, and has been endorsed by all the major card brands - Visa Inc.,
MasterCard Worldwide, Discover Network, American Express and JCB. Trustwave, a leading
provider of PCI DSS compliance management solutions, performed the validation.
“DialAmerica understands protecting card holder data by validating compliance with the PCI
DSS is essential to conducting business in a safe and secure manner,” said Robert J.
McCullen, chairman and CEO of Trustwave. “Trustwave’s industry-leading suite of compliance
solutions has helped DialAmerica further secure their network environment, which will help
protect both company and client data.”
DialAmerica achieved Level 1 compliance by thoroughly documenting its physical access
controls, IT environment and information security policies and procedures. DialAmerica has
also enrolled in TrustKeeper® to access the necessary tools to support on-going compliance
including quarterly network vulnerability scans.
DialAmerica, one of the nation’s largest teleservices companies, is recognized for its
expertise in providing comprehensive, cost-effective customer acquisition and care solutions
for consumer and business-to-business marketers. DialAmerica has a diverse portfolio of
clients in multiple industry sectors, including financial services, communications,
healthcare, pharmaceutical, technology, travel and leisure, consumer products, energy and
others. For more information, please visit www.dialamerica.com.
Trustwave is the leading provider of on-demand and subscription-based information security
and payment card industry compliance management solutions to businesses and government
entities throughout the world. For organizations faced with today's challenging data
security and compliance environment, Trustwave provides a unique approach with comprehensive
solutions that include its flagship TrustKeeper® compliance management software and other
proprietary security solutions. Trustwave has helped thousands of organizations—ranging
from Fortune 500 businesses and large financial institutions to small and medium-sized
retailers—manage compliance and secure their network infrastructure, data communications
and critical information assets. Trustwave is headquartered in Chicago with offices
throughout North America, South America, Europe, Africa, Asia and Australia. For more
information, visit https://www.trustwave.com/.
*The names of actual companies and products mentioned herein may be the trademarks of their respective owners.