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DialAmerica Attains Level 1 Compliance with the Payment Card Industry
Data Security Standard


Release date: 9/7/2010

Demonstrates commitment to protecting sensitive customer data

MAHWAH, N.J., September 7, 2010 – DialAmerica, one of the nation’s largest teleservices companies, today announced it has achieved Level 1 compliance with the Payment Card Industry Data Security Standard (PCI DSS). The certification demonstrates DialAmerica’s commitment to safeguarding sensitive customer data and ensuring the highest level of security at its call centers across the country.

“At DialAmerica there’s nothing more important than maintaining the safety and security of our clients’ data,” said Arthur Conway, President and CEO of DialAmerica. “This certification provides customers with the peace of mind that reflects our longstanding commitment to employing safeguards that ensure the information we handle is completely protected.”

PCI DSS is the payment card industry security requirement for entities that store, process or transmit cardholder data, and has been endorsed by all the major card brands - Visa Inc., MasterCard Worldwide, Discover Network, American Express and JCB. Trustwave, a leading provider of PCI DSS compliance management solutions, performed the validation.

“DialAmerica understands protecting card holder data by validating compliance with the PCI DSS is essential to conducting business in a safe and secure manner,” said Robert J. McCullen, chairman and CEO of Trustwave. “Trustwave’s industry-leading suite of compliance solutions has helped DialAmerica further secure their network environment, which will help protect both company and client data.”

DialAmerica achieved Level 1 compliance by thoroughly documenting its physical access controls, IT environment and information security policies and procedures. DialAmerica has also enrolled in TrustKeeper® to access the necessary tools to support on-going compliance including quarterly network vulnerability scans.

About DialAmerica
DialAmerica, one of the nation’s largest teleservices companies, is recognized for its expertise in providing comprehensive, cost-effective customer acquisition and care solutions for consumer and business-to-business marketers. DialAmerica has a diverse portfolio of clients in multiple industry sectors, including financial services, communications, healthcare, pharmaceutical, technology, travel and leisure, consumer products, energy and others. For more information, please visit www.dialamerica.com.

About Trustwave
Trustwave is the leading provider of on-demand and subscription-based information security and payment card industry compliance management solutions to businesses and government entities throughout the world. For organizations faced with today's challenging data security and compliance environment, Trustwave provides a unique approach with comprehensive solutions that include its flagship TrustKeeper® compliance management software and other proprietary security solutions. Trustwave has helped thousands of organizations—ranging from Fortune 500 businesses and large financial institutions to small and medium-sized retailers—manage compliance and secure their network infrastructure, data communications and critical information assets. Trustwave is headquartered in Chicago with offices throughout North America, South America, Europe, Africa, Asia and Australia. For more information, visit https://www.trustwave.com/.

*The names of actual companies and products mentioned herein may be the trademarks of their respective owners.  



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