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DialAmerica announces 40 additional jobs in Erie, PA

DialAmerica announces 40 additional jobs in Erie, PA


Erie, PA (October 7, 2014) – DialAmerica, one of the nation's largest privately held teleservices companies, today announced the expansion of its contact center operations, and additional job opportunities, at its contact center located at 2503 West 15th Street, Yorktown Centre South, Erie, PA.

To support growing client demand – particularly in the financial services sector – DialAmerica plans to hire 40 contact center agents and experienced professionals to join its team.

"We're proud to offer even more job opportunities to our community," said Dominique Miller, DialAmerica's manager of contact center operations in Erie. "The expansion is exciting and speaks well of DialAmerica's expertise in the contact center industry – we try very hard to be a cut above the competition and this is underscored by our growth."

DialAmerica will host three open houses on Tuesday, October 14, 2014 for interested job candidates. These events will run from 9-11 a.m., 12-3 p.m. and 5-7 p.m.

Employee benefits include flexible work hours, a comprehensive paid training program, opportunities for growth and competitive salaries (guaranteed base pay plus incentives). As part of DialAmerica's training program, new employees will participate in one-on-one coaching sessions and small training classes led by experienced DialAmerica professionals.

The hiring in Erie supports DialAmerica's financial services client-base. The company aims to grow its financial services work in Erie by 70 percent in the coming quarter and the center will continue to support clients in home protection and other industries.

Candidates interested in joining DialAmerica can view all available positions, including job responsibilities, and submit an employment application online at careers.dialamerica.com, or contact Ashley Bronson at (814) 835-8194 or abronson@dialamerica.com.

About DialAmerica
One of the nation's largest privately held teleservices companies, DialAmerica provides customized, cost-effective customer acquisition and customer service contact center solutions. Started in 1957, the company was named one of the 'Top 50 Teleservices Agencies for 2013' by TMC; ranking second in outbound U.S. domestic teleservices and fourth in inbound U.S. domestic services. DialAmerica's contact center agents conduct more than 300,000 customer interactions, per day, for a diverse portfolio of clients in multiple industry sectors, including consumer products, communications, energy, financial services, food services, fundraising, healthcare, leisure, pharmaceutical, technology, travel, among others. Headquartered in Mahwah, N.J., DialAmerica's network of U.S.-based contact centers spans 21 locations across 13 states. To learn more about DialAmerica, visit www.dialamerica.com.


Media Contacts:
Annik Spencer
CooperKatz & Company for DialAmerica

Marcus Hardy
CooperKatz & Company for DialAmerica
(917) 595-3043

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