More than just talk. Proof positive.

When it comes to call center services, everyone talks about providing the best – best service, people, and performance. How do you compare? Who can give you the contact center solutions that most fully align with your business needs? Let us prove to you how DialAmerica takes the responsibility of representing your business more seriously than the other contact center outsourcing companies. How we treat your name and products as if they were our own. You deserve proof before you put your name, and your budget, on the line.

At DialAmerica, we have the highest training standards, supervisor to agent ratios and conversion rates in the industry. Check the facts. See for yourself how our comprehensive capabilities, from cost-effective inbound and outbound call center services to creative teleservices programs, help you achieve your business goals.

Others have talk. We've got proof positive.

ServiceCall Center Services to Make Every Customer Count

Every customer is different. That is why we assign agents that best meet your customer profile, and train them to provide inbound and outbound call center services using our ThinSourcing approach and practicing having “conscious conversations” with customers. This in-depth approach to service delivers higher first call resolution.

ServiceCustomer Service and Sales Success

It’s not how many calls you make, but how many sales you gain and customers you retain. With our contact center solutions we maximize performance for the industry’s highest conversion rates. In fact, we deliver telemarketing service results across all major industries. And we’ve got the numbers to prove it. Request information on our expertise today.

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