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Come for a Job, Stay for a Career!

Welcome to DialAmerica! We are one of the nation's largest teleservices companies. Headquartered in Mahwah, New Jersey, DialAmerica has 21 call centers located throughout the U.S.

DialAmerica - The Best Job In Town! Our employees will tell you we are the best job in town! With accommodating work schedules, competitive compensation and amazing growth opportunities we invite you to bring your skills and expertise to our team. For these reasons and more, DialAmerica attracts agents from all walks of life.

At DialAmerica, you’ll find a culture that is committed to the success of our employees. No matter where you start at DialAmerica, you’ll find that we are a company that recognizes talent. Individuals that demonstrate drive, ambition and skill are promoted and have the opportunity to reach their full potential.

Within our workforce you’ll team with some of the best and brightest in the business. Although from many different backgrounds, our associates are united by common values and a passion to deliver high quality solutions for our clients. Whether you are a retiree, an employee looking for a second income, a recent college grad, a sales specialist or a mom returning to the work force, you are a valued member of the DialAmerica family.


We offer:
  • Comprehensive, paid training
  • Advancement opportunities
  • Incentive based pay
  • Guaranteed base salary, 401K, weekly pay, direct deposit
  • Health care coverage is available after 3 months
  • Supportive staff
  • Fun, professional atmosphere
  • Represent nationally recognized companies and organizations
  • Schedules based upon your availability


Current Opportunties
Position:  Call Center Agent - Evening
Description: Join our family of talented Call Center Agents who “Just Sound Better!” Earn top dollar for your performance and feel good representing nationally known companies. No cold calling - all leads provided – warm call sales approach! Experienced professionals are always welcome, and entry-level candidates are encouraged to apply. Small evening training classes, one-on-one coaching, and our proven strategy guarantee your success! DialAmerica - The Best Job In Town! With flexible work schedules, competitive compensation and amazing growth opportunities, we invite you to bring your skills and expertise to our team.
Our ideal candidate will possess the following:


Position:  Part Time Trainer - PM
Description: We are currently hiring PT Trainers to teach, develop and motivate our newly hired Call Center Agents to succeed! You will be responsible for all training needs during the first 30 days of employment including onboarding, initial, residual and cross training. We enhance customer accounts by phone for industry-leading and nationally known companies. Join our family of talented management staff to ensure that our Agents always “Just Sound Better!” This position requires flexible scheduling to cover evening and weekend shift requirements 30-35 hours per week.
Our ideal candidate will possess the following:


Position:  Call Center Agent
Description: Join our family of talented Call Center Agents who “Just Sound Better!” Earn top dollar for your performance and feel good representing nationally known companies. No cold calling - all leads provided – warm call sales approach! Experienced professionals are always welcome, and entry-level candidates are encouraged to apply. Small training classes, one-on-one coaching, and our proven strategy guarantee your success! DialAmerica - The Best Job In Town! With flexible work schedules, competitive compensation and amazing growth opportunities, we invite you to bring your skills and expertise to our team.
Our ideal candidate will possess the following:


Position:  Call Center Supervisor
Description: We are currently hiring Call Center Supervisors to lead, manage and motivate our Call Center Agents to succeed! You will develop, coach and manage a team of talented Agents to exceed client and company goals. We enhance customer accounts by phone for industry-leading and nationally known companies. Join our family of talented management staff to ensure that our Agents always “Just Sound Better!” This position requires flexible scheduling to cover morning, evening and weekend shift requirements. We offer competitive pay, medical, dental and life insurance, 401K, paid vacation days and corporate education reimbursement. DialAmerica - The Best Job In Town! With flexible work schedules, competitive compensation and amazing growth opportunities, we invite you to bring your skills and expertise to our team.
Our ideal candidate will possess the following:


Position:  Customer Service Agent Healthcare
Description: We are currently hiring Customer Service Representatives to service new and existing members by phone for our Healthcare clients. Join our family of talented Agents with customer service skills who “Just Sound Better!" Earn top dollar for your performance and feel good representing nationally known companies. Experienced professionals are always welcome, and entry-level candidates are encouraged to apply. Small training classes, one-on-one coaching, and our proven strategy guarantee your success! DialAmerica - The Best Job In Town! With flexible work schedules, competitive compensation and amazing growth opportunities, we invite you to bring your skills and expertise to our team.
Our ideal candidate will possess the following:


Visit our Career Center


Visit the DialAmerica Corporate Website


DialAmerica
2250 Brighton Henrietta Townline Rd.
Rochester, NY  14623

585.475.9743