We're only as good as our people
We take hiring very seriously at DialAmerica. After all, our people don't just represent us, they represent you, every day, with current and potential customers. That's why we adhere to the highest hiring standards in the industry, give our agents the tools to succeed, and make sure training is an ongoing and evolving process. In the business of people connecting with people, we make absolutely certain that ours are going beyond the call.
Whatever your needs, we've got the agent to meet them
When it comes to reaching an audience, every company has unique and specific needs. We understand that, and have built a teleservices team that is diverse, adaptive and motivated - exactly what you need for today's competitive marketplace.
DialAmerica offers a mix of full- and part-time agents who bring experience, a strong work ethic, and unfailing enthusiasm to every call, email exchange or web chat. Our part-time agents fit the following profiles:
"Second Income Seeker" - Drawn to teleservices for the earning potential, flexibility, variety and autonomy, these motivated agents work well on a variety of campaigns.
"Retiree" - Active, engaged and curious seniors who bring their years of work experience to a professional yet entrepreneurial setting, these agents are ideal for campaigns that target more mature markets, like pharmaceutical and health care.
"Student" - Young, energetic and creative, these agents are flexible, quick studies and work especially well in the financial and communications categories.
"Homemaker " - As their households' discretionary income earners, these agents joined DialAmerica to gain new experiences in a friendly and professional environment. They're ideal for a variety of consumer products.
What's best for you? Our experienced managers - many of whom started as agents themselves - will determine that. With each client, we thoroughly analyze their campaign program and assign the right agents to make the highest quality contacts and meet program objectives better and faster than our competitors.
Motivation beyond compensation
At DialAmerica, we know that happy and motivated agents are productive agents... that stay. That's why we strive to create a high-energy, fun-filled environment that keeps agents feeling upbeat even as they face the challenges of resistance and rejection. We do that by paying industry-leading compensation and recognizing the fine work of our agents on a daily, weekly, monthly and quarterly basis. Paying performance-driven bonuses and awards, and offering eligibility in our corporate 401K plan.
Our agents know that we're pulling for them - and that makes them pull for you -- every day. The proof that it works? DialAmerica's employee retention rate is among the highest in the industry. Which translates into more dedicated agents for your company. And that says a lot about what it's like to work at - and with - a company like DialAmerica.