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Committed to Quality at all Levels of our Business
Our Quality Assurance department functions independently from the sales
divisions and marketing groups; this helps ensure superior TSR development.
We maintain the highest ethical standards creating a zero complaint
environment for your program. Every new-hire is trained in all aspects
of compliance with the TCPA, TSR, and individual state regulations as part
of their basic initial training. Upon successful completion of this
segment of the training the TSR signs a form that specifies that they have
been fully trained and they understand all of the requirements of the applicable
state and federal telemarketing laws and regulations
As an advocate for businesses and consumers who use telemarketing, DialAmerica
is a respected leader in quality telemarketing.
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