We Provide Advanced Technical Solutions
Our diversified infrastructure of computerization, telephony and the Internet
enables us to create a customized program that handles multiple tasks in one contact,
leverages lower-cost methods, enhances customer satisfaction, and helps identify
prospective sales and service opportunities for a particular customer.
The convergence of these technologies lets us communicate with clients' customers
via telephone, the web, e-mail or fax.
Outbound Technology
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Proprietary autodialer built by in-house staff of engineers |
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Recent system-wide upgrade from analog to VoIP (Voice over Internet Protocol) ISDN dialers |
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IBM mainframe environment |
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Windows and UNIX software platforms |
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Digital recording |
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Internet FTP with PGP encryption |
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Intel Pentium-based PC’s |
"...Any company can purchase leading-edge technology, but few can support it and
use it to its fullest potential."
Gerhard Lindenmayer, CIO, DialAmerica
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