CEO, DialAmerica, Opens for FTC
Commissioner at Summit
ATA eConnections -
May 2, 2007 edition
At the 2007 ATA Washington Summit on
Tuesday, April 24, Art Conway, President
and CEO of DialAmerica Marketing, Inc.,
one of the nation’s largest teleservices
companies, offered commentary on the
industry in introducing J. Thomas Rosch,
FTC commissioner and keynote speaker.
Mr. Conway shared his insights on how
teleservices companies must adapt to a
transformed marketing environment in
which 39 million households are now on
the Do Not Call list and millions of
others use caller ID to screen inbound
calls. Deeply committed to complying
with all government regulations, Mr.
Conway was the only industry leader
selected to participate in the FTC’s
three-day panel on the proposed TSR
regulations in June 2002. Throughout its
50 years in business, DialAmerica has
maintained an impeccable compliance
record as well as the highest standards
of staff development and data security –
all supported by a proprietary
predictive dialing platform that ensures
its clients the lowest
cost-per-sale/transaction.
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DialAmerica Marketing, Inc., one
the nation’s largest teleservices
companies, is recognized for its
expertise in providing comprehensive,
cost-effective inbound and outbound
solutions for consumer and
business-to-business marketers. Serving
the marketing and fundraising
communities for 50 years, DialAmerica
has a diverse portfolio of clients in
multiple industry sectors, including
financial services, communications,
healthcare, pharmaceutical, technology,
travel and leisure, consumer products,
energy and others.
The company has extensive experience in
the publishing arena and in supporting
clubs, continuity programs and
cause-related marketing. DialAmerica’s
vast expertise in designing customer
acquisition and care programs and in
hiring/training superior teleservices
representatives – coupled with its
proprietary technology platform –
enables the company to provide its
clients with the highest standards of
account service, information security
and regulatory compliance, while
delivering the lowest
cost-per-transaction.
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